Useful information is crucial for a university like NHL Stenden. How do we handle that? How can we align education and ICT well so that we can control and manage that information? NHL Stenden has implemented information management to this end.
A short explanation of information management
Information management refers to how NHL Stenden deals with information services. The objective is to align supply and demand of information. In other words, ensuring that the required information services are available, so that users can focus on those, and the organisation reaches its targets.
Useful information requires the establishment of links. For example, the link between technology and information. Or the link between demands from the primary and secondary processes at NHL Stenden, and demands arising from our strategy. And last but not least, the link between available knowledge and information systems, and those that are under development.
Information management versus ICT service processes
At a strategic and tactical level, information management is about the strategy, the design and planning of information services. At the operational level it is about the functional management and usage of information services. The grouping of the demand articulation is called information management. All other ICT-related processes are referred to as ICT service processes.
Contact Information Manager Gertjan Bron for all your queries in the area of information management.